Service Specialist

Program: Community Based Services

Team lead: Program Manager

General Description: Interact one-on-one or in a group setting with clients regarding academic, relational and behavioral goals.

Primary Responsibilities: Deliver quality services, on-site and in the community, in a way that most benefits the client and their team, while working toward established recovery plan goals.

Other Responsibilities

  • Provide consistent, effective communication, as required (includes clients, client families and teams, referral sources and outside collaborators)
  • Timely submission of required service documentation and notes
  • Maintain accurate record of client information as required
  • Participation in supervision, team meetings and group programming
  • Attending trainings as designated by manager
  • Maintaining professionalism at all times when representing Advocates for Healthy Transitional Living
  • Creating a safe and productive environment at all times
  • Transportation of clients, as required


Required skills, knowledge and abilities

  • Ability to understand client needs and issues
  • Ability to give and receive feedback
  • Ability to identify activities that correlate with recovery plan goals
  • Ability to operate in a positive, dynamic, trauma-informed learning environment
  • Ability to positively engage with individuals from diverse backgrounds
  • Ability to clearly communicate with individuals of varying communication skills
  • Ability to document and submit accurate information
  • Appropriate knowledge of mental health, social services, personal safety and conflict resolution
  • Flexible schedule, if required (evenings, weekends, etc.)

Experience and Qualifications

  • Experience with at-hope populations (preferred)
  • Pass background check
  • Proof of Automobile Insurance and valid driver’s license
  • High-school diploma, Bachelor’s Degree or Master’s degree in a human service related field (depending on level employment)

Locations

DePere Location:

3377 Packerland Drive
DePere, WI 5411

(920) 764-2485
fax (920) 339-0425
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Shawano Location:

112 East Maurer Street
Shawano, WI 54166

(920) 770-7135
fax (715) 201-0099
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Oconto Falls Location:

506 Locust Street
Oconto Falls, WI 54154

(920)770-6511
fax (920) 339-0425
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